Privacy Statement

1. Introduction

GV Property Group ABN 25 607 579 733 (GV Property Group) is an Australian real estate agency specializing in commercial and residential property sales. We value your privacy and are committed to protecting personal information collected through our services, website, and third-party associations. We comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

By using our website or providing personal information, you agree to our collection, use, and disclosure practices as outlined in this policy.

2. What Information We Collect

We collect personal information necessary for our business operations, which may include:

  • Name and contact details (email, phone, address);

  • Identification and financial details (for contracts or transactions);

  • Communications and interactions with us;

  • Website activity data (e.g., IP address, traffic volume);

  • Publicly available information relevant to our services;

  • Any additional details required to facilitate your dealings with us.

We may also collect anonymous data for analytical purposes.

3. How We Collect Information

We collect personal information directly from you when you:

  • Contact us for inquiries or services;

  • Submit an inquiry via our website or third-party platforms;

  • Attend property inspections or events;

  • Participate in surveys, competitions, or promotions;

  • Interact with us via phone, email, or social media.

Additionally, we may receive information from third parties such as real estate agencies, government entities, or business partners.

4. Use of Personal Information

We use personal information to:

  • Provide property sales services and respond to inquiries;

  • Identify properties or services of interest;

  • Improve our website and operations;

  • Facilitate transactions and maintain business records;

  • Meet legal and compliance obligations.

5. Disclosure of Personal Information

We do not share your personal information except where necessary, with your consent, or as required by law. It may be shared with:

  • IT and cloud service providers;

  • Marketing and communication agencies;

  • Business consultants and legal professionals;

  • Regulatory bodies and government agencies;

  • Authorized third parties.

Some service providers may be located overseas, and we take reasonable steps to ensure compliance with privacy laws.

6. Marketing Communications

We may send direct marketing communications regarding our services and property listings. You can opt out by contacting us or using the unsubscribe option in emails or messages.

7. Security Measures

We implement security procedures to safeguard personal information, including:

  • Restricted database and document access;

  • Password-controlled systems;

  • Compliance requirements for employees and third-party providers.

8. Cookies and Third-Party Links

We may use cookies to track website usage. You can manage cookie settings in your browser. Our website may contain links to third-party sites, for which we are not responsible.

9. Accessing or Updating Your Information

You may request to access or update your personal details. Verification may be required before processing your request.

10. Complaints & Contact Information

If you have a complaint regarding our privacy practices, contact us. If unresolved, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC).

11. Policy Updates

This policy may be updated periodically. The latest version will always be available on our website.

Contact Us

GV Property Group
Email: info@gvpropertygroup.com
Post: PO Box 51, Miami QLD 4220
Phone: 0434 629 521